Returns and refunds
NixxieDuhhStudio Return and Exchange policy.
At NixxieDuhhStudio, every order is created and packaged with care by a one-woman artist studio. I truly appreciate your support and want you to feel confident when shopping with me.
Returns & Exchanges
Returns and exchanges are accepted for eligible items within 14 days of delivery. Items must be returned in their original condition and packaging.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Please mail approved returns to:
NixxieDuhhStudio
13110 NE 177TH Place #200
Woodinville, WA 98072
United States
To begin a return or exchange request, please contact me first through the website contact form or by email at nixxie@nixxieduhhstudio.com.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact me within 48 hours of delivery with clear photos of the issue. I’ll review your request and work to resolve it as quickly as possible.
Additional Information
Because many products are handmade or made-to-order in small batches, slight variations may occur and are considered part of the handmade process.